Shipping policy

SHIPPING POLICY

At KM Activewear, every order is carefully prepared and processed to ensure your items arrive in excellent condition.

Order Processing:
Please allow 2–5 business days for your order to be processed before shipment. Processing times do not include weekends or holidays.

Shipping Time:
Once your order has been shipped, estimated delivery time is approximately 3–7 business days, depending on your location and the shipping carrier.

Once your package has been shipped, you will receive tracking information when available.

Incorrect Shipping Address:
Customers are responsible for providing a complete and accurate shipping address at checkout. KM Activewear is not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages:
Once a package has been transferred to the shipping carrier, delivery delays are outside of our direct control. If your tracking information shows your package as delivered but you cannot locate it, please contact the shipping carrier directly to initiate an investigation.

Shipping fees are non-refundable.

NO REFUND POLICY — ALL SALES ARE FINAL

Please review your order carefully before completing your purchase.

ALL SALES ARE FINAL. KM ACTIVEWEAR DOES NOT OFFER REFUNDS.

Due to the nature of our products, we do not accept returns for change of mind, incorrect size selection, color preference, or other personal purchasing decisions.

Customers are responsible for reviewing all product descriptions, sizing information, colors, quantities, and shipping information before placing an order.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from what you ordered, please contact KM Activewear within 3 days of delivery.

You may be required to provide:

  • Your order number

  • Clear photos of the item

  • Photos of the original packaging

  • A description of the issue

Once reviewed and approved, KM Activewear may provide a replacement or another appropriate resolution.

Items that have been worn, washed, altered, stained, damaged after delivery, or had their original tags removed are not eligible for replacement.

By completing a purchase with KM Activewear, you acknowledge that you have reviewed and agreed to our Shipping and No Refund Policy.

Thank you for shopping with KM Activewear.